Terms of use

Last updated: 15 September 2026

1. What OAZE is

OAZE is a personal finance dashboard. It records, organizes and presents information that you enter or import.

OAZE is not a financial institution, does not move money and does not provide investment advice. Nothing it shows is an investment recommendation, and projections are calculations over the data you provided — not forecasts of results.

2. Your account

To sync data between devices you need to create an account with an email and a password. You are responsible for keeping the password secret and for everything that happens in the account while it is under your control.

You can use OAZE without an account. In that case the data stays only in that device's browser, and we have no way to recover it if it is lost — clearing the browser or switching devices erases everything.

You must be 18 or older, or have permission from a legal guardian.

3. Acceptable use

You agree not to: try to access other accounts' data; overload the service through automation; use OAZE for illegal activity; or resell access without written permission.

When importing a file, you declare that you have the right to use that content. You are responsible for checking its origin and for not sending third-party files, illegal content or material created to compromise the service.

4. Plans and limits

The Semente plan is free, permanent and requires no card. The Coqueiro and Oásis plans are paid subscriptions. Prices and limits for each plan are published on Pricing.

Billing. Subscriptions are charged to a credit card on a recurring basis (monthly or annual, as chosen), through Stripe, which processes the payment. The plan is released when payment is confirmed. The price of an ongoing subscription does not change without prior notice.

Cancellation. You can cancel at any time in Settings. Renewal stops immediately and the plan remains available until the end of the period already paid; after that, the account returns to Semente. Deleting the account also ends the subscription.

Right of withdrawal and refunds. On your first purchase you may withdraw within 7 days (art. 49 of the Brazilian Consumer Protection Code) and get your money back, through support. A chargeback or disputed payment ends the paid plan immediately.

Each plan's limits are enforced on our server. Going over them prevents creating new records, but never deletes existing records.

5. Closing your account

You can delete your account at any time in Settings. Deletion removes the associated financial records, cascading, and cannot be undone. Download your backup first.

We may close accounts that violate §3, with prior notice and time to export the data, except when the violation requires immediate action.

6. Availability and support

On paid plans, the monthly availability target for core functions is 99.5%. This covers authentication, reading, creating and syncing financial records. In a 30-day month, the target allows up to 3 hours and 36 minutes of counted downtime.

The calculation excludes scheduled maintenance announced 48 hours in advance and limited to 4 hours per month; failures restricted to the user's device, browser or connection; proven force majeure; and external failures beyond OAZE's reasonable control, provided we acted diligently in choosing, monitoring and holding the supplier accountable.

If availability falls below 99.5%, the plan holder may request a credit on the affected monthly fee: 10% below 99.5% and down to 99.0%; 25% below 99.0% and down to 98.0%; and 50% below 98.0%. The request can be made within 30 days. The credit does not replace a refund, price reduction, compensation or any other right provided by law.

The free plan runs on a best-effort basis, with no service credit. This does not reduce the user's legal rights nor our security, privacy and accessibility obligations.

In a critical incident that prevents most users from signing in, reading or saving data, our target is to acknowledge receipt within 2 hours, update the status every 4 hours and publish a report within 10 business days after stabilization.

7. Liability, security and incidents

OAZE adopts technical and administrative measures proportional to the risk. No system is immune to failure, but that reality does not remove the responsibilities set out in the LGPD, the Consumer Protection Code or any other applicable law.

Financial decisions are yours. We are not liable for losses resulting from a decision made based on what OAZE shows, nor for incorrect data that you entered or imported.

OAZE may be held liable when it causes harm through unlawful processing, an avoidable security failure, undue delay in containing an incident, unlawful instructions, or negligent choice and oversight of a supplier. If a supplier causes the incident, we will cooperate with the investigation and with supporting the data subject; we will not automatically pass the problem on to the user.

You may be held liable for harm caused by fraud, unlawful acts, deliberate sharing of credentials or proven exclusive fault. A common mistake, phishing or misuse of the account do not automatically constitute exclusive fault.

Incidents that may cause relevant risk or harm will be reported to the ANPD (Brazil's data protection authority) and to the affected data subjects within the legal deadline, currently up to 3 business days. The notice will describe the data, risks, measures taken and the contact channel.

8. Your data

The processing of personal data is described in the Privacy policy, which is part of these terms.

The financial data you enter is yours. We do not sell it, do not share it with third parties for commercial purposes and do not use it to train artificial intelligence models.

9. Accessibility

Accessibility is part of the service and does not depend on a paid plan. OAZE works to meet WCAG 2.2 level AA, including keyboard navigation, visible focus, screen readers, contrast, zoom, reduced motion and accessible error messages.

If a barrier prevents sign-up, payment, export, cancellation or deletion, write to suporte@oaze.site. We will acknowledge receipt within 2 business days and look for an equivalent alternative, at no cost and with no loss of deadline, within 5 business days.

10. Changes, applicable law and jurisdiction

We may change these terms. Relevant changes are announced by email 30 days in advance; continuing to use the service after that means accepting them.

Brazilian law applies. The courts of the consumer's domicile are elected, as provided by the Consumer Protection Code.

11. Contact

Questions about these terms: support page or suporte@oaze.site.